Terry Hawkins

Ask Terry what her specialty is and she will tell you simply – PEOPLE. Terry knows how to give her audience a great time while they learn strategies that can change the way they look and feel about life and business forever! She is a masterful educator in attitudinal and mindset change, cutting edge sales techniques, leadership development, temperament theories and relationship connectors, and communication strategies to name but a few. She has spoken to every industry imaginable using her uncanny ability to relate to any audience and her gifted simplicity to assist in the evolution of corporations and the people within those corporations.

In 1989, Terry Hawkins founded People in Progress Global, now Progress Retail, an e-learning and sales management software company. She pioneered empathy-based sales and management training with a purely in-person training facilitation model. The business’ core education product, C.A.R.E. Customers Are Really Everything® has had over 25 years of durability in its analog, in-person format as a front-line retail sales system. Recognizing “software is eating the world”, Terry pivoted the business with the launch of its retail human capital platform in 2017.

“What an amazing impact you had on our delegates at our global conference. This is the first time ever that a speaker has received a standing ovation at one of our conferences. Your vitality, energy and raw passion was overwhelming. “
CEO Luxottica

“For more than a decade People In Progress Global partnered with us to create exceptional experiences and results, for both our customers and team alike. They stand alone in Retail Transformation.”
CEO Mecca Brands
“We knew you would be fantastic – but we could never have imagined what a great response we’d get! I can’t thank you enough for making it such a special lunch. We have had nothing but positive comments . . . several ladies have said … ‘she’s changed my view on life!’ WOW! Congratulations! Your message was such a strong one !”
Vicki Tiegs – Event Organiser, International Women’s Day

Retail Re-Patterning
Retail’s in-store evolution is just beginning, with front-line employees needing to embrace brand, process, education, and performance like never before. Borrowing from over 25 years of developing compelling retail education, Terry unveils the science of retail selling.

Defining a Powerful Future
Is your organization, or members of your team dwelling in what can’t help them? Placing proper perspective on the past, and creating the fuel for the future is Terry’s specialty in ninety minutes or less. The past can’t hurt you, only the meaning that is assigned to it.

The Next Retail Revolution
There is another sea change approaching in retail. E-Commerce had the show for the first part of the new century, but make no mistake, the future of retail is very human. What can you do to be ahead of this change? Terry leverages her thirty-years of retail development experience.